Privacy Policy

1. Information We Collect

• Account details such as name, phone number, email address, and login credentials.
• Profile details such as class/course, institution, state, district, and date of birth (if provided).
• Learning activity such as exam registrations, quiz attempts, scores, bookmarks, and progress data.
• Device and technical details such as IP address, device type, browser/app version, and log data.
• Communication details when you contact us through support forms, help center, or email.

2. How We Use Your Information

• To create and manage your account.
• To provide learning features, quizzes, results, and personalized study experience.
• To improve content quality, platform performance, and user experience.
• To send service-related updates, notifications, and important announcements.
• To prevent fraud, abuse, and unauthorized access to the platform.

3. Legal Basis and Consent

By using PragyaSetu, you consent to the collection and use of information described in this policy. Where required by law, we process personal data on the basis of user consent, legitimate interests, or legal obligations.

4. Sharing of Information

We do not sell your personal data. We may share limited information in the following cases:

• With trusted service providers that help us operate the platform (hosting, storage, notifications, analytics).
• When required by applicable law, court order, or government request.
• To protect our users, rights, and platform security.

5. Data Security

We use reasonable technical and organizational safeguards to protect your data from unauthorized access, loss, misuse, or alteration. However, no online system can be guaranteed 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

Subject to applicable law, you may have the right to:

• Access and review your personal information.
• Request correction of inaccurate or incomplete data.
• Request deletion of your account and personal data.
• Withdraw consent where processing is based on consent.

8. Cookies and Tracking

We may use cookies or similar technologies to remember preferences, maintain sessions, and improve site functionality and analytics.

9. Children's Privacy

PragyaSetu is intended for students and learners. If you are under the age required by local law, please use the platform under parent/guardian guidance.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact the PragyaSetu support team through the Contact page.